Customer service overview:

The customer service in Extra Light attaches great importance to the perfect combination of ¡°standardization and individualization¡±. One the one hand, we ensure every customer get the same highquality standardiz-ed service; on the other, individualized service based on each customer's special requirement is also provided. Meanwhile, we will focus on the integrative development of "crea-tivity and technicality" at each stage. In this way, each item is the crystallization of human¡¯s wisdom and exquisite workmanship.Our pro-fessional service procedure is:

  1) To decide on the cooperative relationship and sign the contract;

  2) To develop the product perspective sketches according to the customer¡¯s idea;

  3) To make the product structure drawing;

  4) To make the complete component drawing of the product;

  5) To make the product sample

  6) After sample testing, to get the credentials after examination in the laboratory;

  7) To make the production plan according to customer¡¯s sales project;

  8) To conduct production according to the plan;

  9) To maintain a steady cost by purchasing system-ensured products;

10) To ensure the accuracy of the material production by running MRP system;

11) If customer has specific requirement, to dispose a complete engineering group to follow up       products;

12) Based on the requirement, to arrange delivery of products to the designated ports by customs           department;

13) To carry out after-sale service, preparing for the next cooperation.